Refund and Return Policy
Effective Date: July 9, 2025
At Q-Butcher, we value our customers and aim to provide high-quality products and services. Please review our Refund and Return Policy below.
1. Refunds for Digital Products and Services
Due to the nature of digital products and services, all sales are final once the product has been delivered or the service has been rendered. We do not offer refunds for digital goods, including marketing services, digital downloads, or digital memberships.
2. Refunds and Returns for Physical Products (if applicable)
If you have purchased a physical product from us:
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Return Window: You may return products within 7 days of receipt.
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Condition: Products must be unused, in their original packaging, and accompanied by proof of purchase.
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Refund Process: Once your return is received and inspected, we will notify you of the status of your refund. If approved, your refund will be processed to your original payment method within a reasonable time.
3. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at qfarmcanada@gmail.com.
4. Shipping Costs
You will be responsible for paying the shipping costs for returning items unless the item is defective or incorrect. Shipping costs are non-refundable.
5. How to Initiate a Return or Exchange
To request a return or exchange, please email us at qfarmcanada@gmail.com or call us at (416) 605-2469 with your order details. We will provide instructions for returning the product.
Contact Information
If you have any questions or concerns about our Terms and Conditions, Privacy Policy, or Refund and Return Policy, please contact us:
📧 Email: qfarmcanada@gmail.com
📞 Phone: (416) 605-2469
📍 Address: 1086 Lakeshore Rd, Clear Creek, ON N0E 1C0